CUSTOMER INFORMATION

Shipping policy

How StorePilotz prepares, dispatches and delivers orders.

1. Preparation

After confirmation, the order is prepared for dispatch. We may contact the customer to verify delivery information.

2. Estimated delivery

Estimated delivery is 24–48 hours. Timing may vary due to destination, weekends, holidays, courier operations or events outside our control.

3. Customer details

The customer must provide complete and accurate recipient, address and telephone information.

4. Parcel condition

Check the parcel at delivery. Record visible damage with the courier and report it promptly to [email protected].

5. Contact

StorePilotz S.r.l., Via delle Industrie 58, 35129 Padova (PD), Italia — +39 049 836 2741.