The process for eligible returns and reimbursements.
Eligible consumers may communicate withdrawal within 14 days from receipt.
Email [email protected] with your name, order information and product. Wait for instructions before sending the item.
The product may be handled only as necessary to establish its nature, characteristics and functioning. Excessive handling may reduce the refund where permitted.
After receipt and inspection, amounts due will be reimbursed using an agreed method within the statutory period.
Report defects, damage or incorrect items promptly. Statutory guarantees remain unaffected.